Fionn Privacy Policy

Effective Date: August 6, 2026Last Updated: August 6, 2026

1. Introduction

This Privacy Policy explains how Wonderful Apps Limited ("Wonderful Apps," "we," "us," or "our") collects, uses, stores, and shares information when you visit www.fionnapps.com or another official Fionn website, download or use any Fionn Windows desktop software, contact customer support, or otherwise interact with us (collectively, the "Services").

Wonderful Apps Limited is the operator of the Fionn brand and the controller of the personal information described in this Privacy Policy.

2. Information We Collect

The information we collect depends on how you use the Services and may include the following categories.

Information You Provide

We may collect information that you provide directly, including your name, email address, billing details, order information, account or license information, support requests, feedback, screenshots, diagnostic reports, and files that you choose to send to us.

Payments may be processed by authorized third-party payment providers. We may receive transaction details such as the product purchased, order number, payment status, billing country, subscription status, and limited contact information. We do not normally receive or store complete payment card or bank account numbers.

Website Information

When you use our websites, we and our service providers may automatically collect information such as your IP address, approximate location, browser type, device type, operating system, language, referring page, pages viewed, links clicked, access times, session information, cookie identifiers, advertising identifiers, and campaign or conversion information.

Software and Device Information

When you download, install, activate, update, or use Fionn software, we may collect or process information needed to provide and improve the requested functions. This may include:

  • Windows version, device type, hardware and system configuration, language, and time zone;
  • product name and version, installation identifier, activation and license status, update status, and feature settings;
  • feature usage, user-selected actions, scan type, scan timing, scan results or result categories, and operation status;
  • crash reports, error codes, application logs, performance information, and network information;
  • information about system settings, registry entries, drivers, installed applications, storage, temporary files, file metadata, or other device items relevant to the feature being used.

Fionn software may process information locally on your device and may transmit limited technical, license, usage, diagnostic, or scan-related information when necessary to provide a requested feature, activate a license, deliver updates, maintain security, troubleshoot errors, or improve the Services. We do not intentionally collect the contents of personal documents, passwords, private communications, or complete payment credentials unless you knowingly submit such information to us, such as in a support request.

3. How We Use Information

We may use information to:

  • provide, activate, maintain, update, and support the Services;
  • perform scans, diagnostics, repairs, recovery, optimization, driver-related functions, or other actions requested by the user;
  • process purchases, administer licenses and subscriptions, and provide billing or renewal notices;
  • respond to questions, investigate errors, and provide customer support;
  • protect the Services and users, prevent fraud or misuse, and verify license validity;
  • analyze performance and usage, fix problems, and improve features and user experience;
  • measure advertising performance and understand how users find and use our Services;
  • send service, security, transaction, policy, and promotional communications;
  • comply with legal obligations and enforce our agreements;
  • establish, exercise, or defend legal claims.

4. Cookies and Similar Technologies

Our websites may use cookies, pixels, tags, local storage, and similar technologies for essential website operation, security, preference storage, analytics, advertising measurement, and marketing. These technologies may collect online identifiers, device and browser information, website interactions, referral data, and conversion events.

We may use analytics and advertising services provided by companies such as Google and Microsoft. These providers may process information under their own privacy policies.

Where required by law, we request consent before using non-essential analytics or advertising technologies. You can manage your choices through the cookie settings available on our websites and through your browser settings. You may also use the privacy and advertising controls provided by the relevant service provider. Disabling certain technologies may affect some website functions.

5. How We Share Information

We may share information with:

  • service providers that support hosting, analytics, advertising, payment processing, software delivery and updates, license management, customer support, email, security, and fraud prevention;
  • payment processors, resellers, and commerce partners involved in a purchase, renewal, cancellation, or refund;
  • professional advisers, including lawyers, auditors, accountants, and insurers;
  • government authorities or other parties when required by law or reasonably necessary to protect rights, safety, security, or property;
  • parties involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

Service providers are permitted to process information only as necessary to perform services for us or as otherwise allowed by law.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. Retention periods depend on the type of information, the duration of our relationship with you, operational and security needs, legal or accounting requirements, and the need to resolve disputes or enforce agreements.

When information is no longer required, we delete, anonymize, or securely isolate it. Aggregated or de-identified information that can no longer reasonably identify you may be retained for legitimate business purposes.

7. International Data Transfers

Wonderful Apps Limited is based in Hong Kong. We and our service providers may process information in Hong Kong and other countries where we or they operate. Privacy laws in those countries may differ from the laws where you live.

Where required, we use appropriate safeguards for international transfers, such as contractual protections, recognized transfer mechanisms, and reasonable technical and organizational measures.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • request access to or a copy of your personal information;
  • request correction or deletion of your personal information;
  • object to or request restriction of certain processing;
  • receive certain information in a portable format;
  • withdraw consent;
  • opt out of promotional communications;
  • opt out of the sale or sharing of personal information or targeted advertising;
  • submit a complaint to an applicable data protection authority.

To exercise a privacy right, email support@fionnapps.com with the subject line Privacy Request. Please describe your request and identify your country or region. We may request reasonable information to verify your identity and protect your information from unauthorized access. We will respond within the period required by applicable law and will not discriminate against you for exercising a privacy right.

You may unsubscribe from promotional emails by selecting the unsubscribe link in the message. We may still send necessary service, purchase, license, security, support, or policy communications.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include access controls, encryption in transit, system monitoring, data minimization, and service-provider review. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

The Services are intended for a general adult audience and are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe that a child has provided personal information to us, please contact us so that we can review and delete it where appropriate.

11. Third-Party Services

The Services may contain links to third-party websites, products, or services. Their privacy practices are governed by their own privacy policies. We are not responsible for the privacy or security practices of third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our Services, practices, or legal obligations. The revised policy will be posted on our website with an updated date. Where required by law, we will provide additional notice of material changes.

13. Contact Us

For questions, concerns, or privacy requests, contact:

Wonderful Apps Limited
Attn: Privacy Team
Room 1318-19, 13/F, Hollywood Plaza
610 Nathan Road, Mongkok, Kowloon
Hong Kong
Email: support@fionnapps.com
Website: https://www.fionnapps.com