1. Introduction
This Privacy Policy explains how Wonderful Apps Limited ("Wonderful Apps," "we," "us," or "our") collects, uses, stores, and shares information when you visit www.fionnapps.com or another official Fionn website, download or use any Fionn Windows desktop software, contact customer support, or otherwise interact with us (collectively, the "Services").
Wonderful Apps Limited is the operator of the Fionn brand and the controller of the personal information described in this Privacy Policy.
By using the Services, you acknowledge the practices described in this Privacy Policy. Where required by law, we will ask for your consent before collecting or using certain information.
2. Information We Collect
The information we collect depends on how you use the Services and may include the following categories.
3. How We Use Information
We may use information to:
- provide, activate, maintain, update, and support the Services;
- perform scans, diagnostics, repairs, recovery, optimization, driver-related functions, or other actions requested by the user;
- process purchases, administer licenses and subscriptions, and provide billing or renewal notices;
- respond to questions, investigate errors, and provide customer support;
- protect the Services and users, prevent fraud or misuse, and verify license validity;
- analyze performance and usage, fix problems, and improve features and user experience;
- measure advertising performance and understand how users find and use our Services;
- send service, security, transaction, policy, and promotional communications;
- comply with legal obligations and enforce our agreements;
- establish, exercise, or defend legal claims.
Where applicable law requires a legal basis, we process information to perform our contract with you, comply with legal obligations, pursue legitimate business interests, or based on your consent. You may withdraw consent at any time, without affecting processing that occurred before withdrawal.
4. Cookies and Similar Technologies
Our websites may use cookies, pixels, tags, local storage, and similar technologies for essential website operation, security, preference storage, analytics, advertising measurement, and marketing. These technologies may collect online identifiers, device and browser information, website interactions, referral data, and conversion events.
We may use analytics and advertising services provided by companies such as Google and Microsoft. These providers may process information under their own privacy policies.
Where required by law, we request consent before using non-essential analytics or advertising technologies. You can manage your choices through the cookie settings available on our websites and through your browser settings. You may also use the privacy and advertising controls provided by the relevant service provider. Disabling certain technologies may affect some website functions.
5. How We Share Information
We may share information with:
- service providers that support hosting, analytics, advertising, payment processing, software delivery and updates, license management, customer support, email, security, and fraud prevention;
- payment processors, resellers, and commerce partners involved in a purchase, renewal, cancellation, or refund;
- professional advisers, including lawyers, auditors, accountants, and insurers;
- government authorities or other parties when required by law or reasonably necessary to protect rights, safety, security, or property;
- parties involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
Service providers are permitted to process information only as necessary to perform services for us or as otherwise allowed by law.
We do not sell personal information for money. Certain uses of advertising cookies or identifiers may be considered a "sale," "sharing," or targeted advertising under some privacy laws. Where applicable, you may opt out through our cookie settings or by contacting us.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. Retention periods depend on the type of information, the duration of our relationship with you, operational and security needs, legal or accounting requirements, and the need to resolve disputes or enforce agreements.
When information is no longer required, we delete, anonymize, or securely isolate it. Aggregated or de-identified information that can no longer reasonably identify you may be retained for legitimate business purposes.
7. International Data Transfers
Wonderful Apps Limited is based in Hong Kong. We and our service providers may process information in Hong Kong and other countries where we or they operate. Privacy laws in those countries may differ from the laws where you live.
Where required, we use appropriate safeguards for international transfers, such as contractual protections, recognized transfer mechanisms, and reasonable technical and organizational measures.
8. Your Privacy Rights
Depending on your location, you may have the right to:
- request access to or a copy of your personal information;
- request correction or deletion of your personal information;
- object to or request restriction of certain processing;
- receive certain information in a portable format;
- withdraw consent;
- opt out of promotional communications;
- opt out of the sale or sharing of personal information or targeted advertising;
- submit a complaint to an applicable data protection authority.
To exercise a privacy right, email support@fionnapps.com with the subject line Privacy Request. Please describe your request and identify your country or region. We may request reasonable information to verify your identity and protect your information from unauthorized access. We will respond within the period required by applicable law and will not discriminate against you for exercising a privacy right.
You may unsubscribe from promotional emails by selecting the unsubscribe link in the message. We may still send necessary service, purchase, license, security, support, or policy communications.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include access controls, encryption in transit, system monitoring, data minimization, and service-provider review. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
The Services are intended for a general adult audience and are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe that a child has provided personal information to us, please contact us so that we can review and delete it where appropriate.
11. Third-Party Services
The Services may contain links to third-party websites, products, or services. Their privacy practices are governed by their own privacy policies. We are not responsible for the privacy or security practices of third parties.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our Services, practices, or legal obligations. The revised policy will be posted on our website with an updated date. Where required by law, we will provide additional notice of material changes.