If Windows 11 does not recognize your HP LaserJet 1020 or the printer does not print, first connect the device and try adding it through Windows Settings. Then send a test page. This guide describes four independent options: built-in Windows installation, diagnostics with Fionn Printer Driver , checking the official HP resource, and reinstalling the device. This order helps you begin with a simple system solution before moving on to manual checks or diagnostics.
Before You Begin Installation
- Make sure Windows 11 is connected to the internet so it can search for a driver.
- Identify the connection type: directly to the computer or through your organization’s network.
- Close paused or stuck print jobs in the print queue if the issue began after an unsuccessful print attempt.
Comparison of HP LaserJet 1020 Driver Installation Methods for Windows 11
| Method | Best for | Effectiveness | User effort |
|---|---|---|---|
| Windows Settings | Standard installation of a connected printer | High | Low |
| Fionn Printer Driver | Checking the driver and print environment | High | Low |
| Official HP resource | Manually checking software for the exact model | Medium | Medium |
| Device Manager | An incorrectly identified device or a failure after a system change | Medium | Medium |
Method 1: Add HP LaserJet 1020 in Windows Settings
When to use: the printer is connected, but the driver is not installed yet or the device is missing from the printer list.
- Open
Параметры > Bluetooth и устройства > Принтеры и сканеры. - Click
Добавить устройствоin the printer-addition section. - Select HP LaserJet 1020 when Windows shows the device, then complete the addition.

- Open the added printer and start printing a test page.
Check: HP LaserJet 1020 appears in the printer list, and the test page prints without a queue error.
Method 2: Fix the Issue with Fionn Printer Driver
When to use: the model is difficult to match with a driver, or issues with the driver, queue, print service, or port remain after installation. This is the recommended option when you need to quickly check several printing components.
- Launch Fionn Printer Driver and click “Scan Now” to scan your computer for printer drivers and related issues.

- Wait while the tool checks installed printers, drivers, and common printing issues.

- After the scan finishes, click “One-Click Fix” to automatically install or repair the required printer driver.

- Wait for the repair to finish and confirm that the printer issue has been resolved.

Check: after it finishes, send another test page to HP LaserJet 1020. The tool also checks the status of the Windows print service, port, and unfinished jobs.
Method 3: Find the Driver on the Official HP Website
When to use: Windows cannot find the device, or you need to manually verify software specifically for HP LaserJet 1020.
- Open the official HP driver search page .
- Enter
HP LaserJet 1020in the product search field.
- Select the exact model in the results and check which HP software is shown for your system.
- Download and run only the package offered on the official HP page, following its instructions.
Check: after installation, open the Windows printer list and print a test page.
Method 4: Reinstall the Device Through Device Manager
When to use: HP LaserJet 1020 is displayed with an error, identified as an unknown device, or stopped working after a system change.
- Right-click the Start button and open
Диспетчер устройств. - Find the printer or unknown-device entry that corresponds to the connected HP LaserJet 1020.
- Right-click the entry and select
Удалить устройство.
- Disconnect the printer, connect it again, and add it through
Параметры > Bluetooth и устройства > Принтеры и сканеры.
Check: after reconnecting, there should be no warning icon next to the relevant device in Device Manager.
Tips After Installation
- If the printer has been added but jobs do not run, open the print queue and check for paused jobs.
- If you have multiple printers, select HP LaserJet 1020 as the default printer in Windows Settings.
- If the error occurs with only one document, print a test page. This helps distinguish a driver or device issue from a problem with the file itself.
Conclusion
To install the HP LaserJet 1020 driver in Windows 11, first add the printer through Windows Settings and check that a test page prints. If the device is not found, verify the exact model on the official HP page. When the cause is unclear or printing does not work after installation, Fionn Printer Driver lets you check the driver and related printing components in one process. If the error remains, save its exact text and contact HP support or your network administrator.
Frequently Asked Questions
Do I need a separate driver for HP LaserJet 1020 in Windows 11?
First, try adding the printer through Windows Settings. If the device cannot be found or installed, check software for the exact model on the official HP page.
Why is HP LaserJet 1020 visible but not printing?
Check the print queue, whether the printer is selected as the default, and whether the connection is active. If this does not reveal the cause, run diagnostics for the driver and print environment.
Can I install the driver manually?
Yes. Find the exact model on the official HP page and use only the package offered for it. Do not choose a driver based on a similar model name.
What should I do if Windows shows an unknown device?
Remove the relevant entry in Device Manager, reconnect the printer, and add it again through Windows Settings. Then check that a test page prints.
How can I confirm that installation completed successfully?
The device should appear under Printers & scanners, and the test page should be sent and printed without a queue error.
Emily Carter